Dear Maddy,
You treated me with good customer service, a lost skill in many companies today. You were patient with me in providing me with all the information I needed to choose what I wanted for the event, and accommodated me by providing what I specifically requested for this very important Appreciation Luncheon for my school.
The presentation...
I stopped by the school at the end of the day, and as soon as I walked into the office, the secretary was raving about the luncheon. She did not realize it was the same company that serves our Staff BBQ. My detailed request would have meant nothing if you did not execute it with precision. having separate trays and sides for the lunch periods and the different staff groups not only made it easier to serve, but more importantly, presenting it that way gave those staff members such a feeling of appreciation. Had you not executed perfectly what I wanted, it would not have been as successful. So, thank you for partnering with me to fulfill my wishes and make this a great presentation.
The food...
The wraps and the sides were delicious. The seasoning in the pasta and potato salad were tasteful. The amount of sides appropriately served the number per person order for, as it should be. The staff was so impressed with how we presented and how delicious your food was. This is my last year in the school, and the Parent Coordinator already has me on detail to order for next year. I'm thinking maybe paninis and club sandwiches. I will be passing this info to the next team.
The price...
Thank you to Rocco for giving us the price of $10.00pp. Had he not, I would not have been able to order for an additional 24 people. We fed literally every person in the building including our crossing guards outside.
Just an FYI, I gave you and Rocco and Delicacies Gourmet a shoutout on my social media with accolades. 'A satisfied customer is always the best advertisement.'
Just a note of suggestion... The staff enjoyed the food. You could take this opportunity to provide 150 menus to give out at the Staff BBQ in June.
Thank you.